Tenant Assistance

Tenant Handbook
Contact Us
Report a Repair

Tenant Assistance

This section provides information on some of the key tenant policies for the delivery of Circle VHA’s housing management services. This includes our repairs and maintenance policy; rent and service charge policies and what to do if you experience anti-social behaviour, or if you would like to get involved in your community.

In addition, Circle VHA’s “Welcome to your new home” handbook is available on the Publications section of the website.

 

Tenant Forms

Here are our tenant forms, which you can complete online here.

Contact Us

Your Name (required)

Your Email (required)

Name of the development you live in (required)

Subject

Your Message

By using this form you agree with the storage and handling of your data by this website.


Report a Repair

Your Name (required)

Your Email (required)

Your Contact Phone Number (required)

Name of the development you are contacting us about (required)

Your full address at the development (required)

What type of repair in needed? (required)

Please describe in detail the problem you are having or the repair that is needed (required)

By using this form you agree with the storage and handling of your data by this website.


Confidential Income Statement

Click the button below to download the form. Please then complete the form and post it to us:

Confidential Income Statement

 

Tenant Complaint Form

Your Name (required)

Your Email (required)

Your Contact Phone Number (required)

Name of the development you are live in (required)

Your full address at the development (required)

Who or what is your complaint about? (required)

Please outline the exact nature of the complaint, giving specific detail where possible such as time, date and place and exactly what was said: (required)

Please note that we will do our best to revert to you within 10 working days of receiving your complaint.

By using this form you agree with the storage and handling of your data by this website.

Tenant Assistance

Tenant Handbook
Contact Us
Report a Repair