Service Standards

Link to Customer Service Standards document
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We want you to be happy and satisfied with all the services you receive as a Circle VHA tenant.

Our Customer Service Standards, which cover the main aspects of our services, set out exactly what you can expect from us. They tell you about what we are committed to doing and in each case the timeframe that you can expect us to keep to.

If you have a question about something that isn’t covered here, please contact our customer services team on who will be happy to help.