As part of Circle’s Anti-Racism Month engagement and awareness campaign, colleagues recently came together for a guest speaker session with Kensika Monshengwo, Intercultural Training Coordinator with the Immigrant Council of Ireland.
Hosted by Liz Clarke, Director of Housing Services at Circle, the session created an open and reflective space to strengthen our organisation’s intercultural competence and anti-racist practice. Drawing on insights gathered through our internal quality improvement work, the discussion explored the real challenges staff encounter when supporting tenants from diverse cultural backgrounds.
Together, colleagues examined key themes, including:
- Building confidence to engage across cultural differences
- Navigating terminology and the fear of “saying the wrong thing”
- Recognising and responding to subtle or indirect racism
- Understanding cultural norms around communication, gender, and traditions
- Overcoming language barriers
- Supporting and signposting tenants who have experienced trauma, migration, or institutional racism
Kensika offered thoughtful and practical guidance on best practice, allyship, and culturally sensitive approaches that empower individuals without unintentionally patronising. The session also encouraged open dialogue, with staff sharing questions and real-life scenarios. This led to a rich discussion on how to respond when racism occurs, how to build trust with tenants, and how to ensure organisational systems do not contribute to systemic discrimination.
The session concluded with a shared reflection on practical next steps, both individually and collectively, to strengthen inclusion, uphold dignity, and ensure our communities remain welcoming for all.
A warm thank you to Kensika for his insight and expertise, and to all Circle colleagues who engaged so openly. These conversations are essential in building a culture of awareness, confidence, and meaningful action.
