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Vacancy – Tenancy Services Assistant

The Organisation:

Circle VHA has been a leading provider of social housing in Ireland since 2006 and now owns and
manages approx. 2,000 homes nationally. Currently employing over 50 staff, we have an ambitious
growth programme in response to the need for more housing. Our vision is to make a difference by
providing quality housing to those in housing need.

The Role:

This is a new and exciting role at Circle VHA. The Tenancy Services Assistant will be the first point of
contact for all matters relating to tenancy management and engagement. The role covers efficient
and effective coordination of Residential Tenancies Board (RTB) registrations and disputes, lettings
and allocations whilst supporting the management of tenancies, including breach of tenancies,
antisocial behaviour and all aspects of housing and neighbourhood management. The Tenancy
Services Assistant will answer tenancy-related calls and contact from our tenants, responding to all
tenant contact in a friendly, efficient, and calm manner whilst also providing information and sign
posting to tenants across all aspects of housing and the property services Circle VHA provides.

Role: Tenancy Services Assistant
Location: Agile working, with access to office at Phoenix House, Castle Street, Dublin
Reporting to: Housing Services Manager
Contract: 12 Month Fixed Term, subject to successful completion of probation
Grade: Grade 2
Salary: €25,625 – €35,468
Probation: 3 months
Hours: 37.5 hrs per week over 5 days
Leave: 25 days

Interested applicants should apply via CV and Cover Letter to The closing date for this role will be Tuesday, 2nd August 2022 at 5pm.

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