The management agent is a person or company employed by the Board of Directors to carry out day-to-day management functions of the management company.
As the Board of Directors acts in a voluntary capacity, it often makes practical sense to delegate day-to-day management functions to an agent. The agent should also have expertise in the area of statutory and regulatory requirements for the management company.
The agent’s duties include collection of service charge, repairs and maintenance, communication with members, financial management, including preparation of accounts for audit and insurance management.
The agent should make regular communication with members informing them of their contact details. Circle VHA acts as managing agent for several multi-unit developments.